Ciocca Cleaning & Restoration

On July 5, 2022, our basement was affected by the 14 inches of rain we received over a 5 hour period. By 8am, we knew our basement was receiving water. After getting a hold of a plumber to help with our sump pump issue, we called Cioccas because we saw the truck often in our neighborhood. Dave Black lives around the corner for us and was over to our house to do the initial assessment of our house. They removed carpet and padding in our back room and brought down dehumidifiers and fans to start the drying process. He returned a few days later to make a full assessment which required a drywall flood cut in two rooms, carpet removal, new baseboard in finished part of basement, and painting walls. The work was coordinated well and the basement was finished on time. The work was done to our satisfaction. All work with coordinated with our Insurance so that made it very smooth. Dave also helped us figure out a small remodel project that allowed us to take our a small wall due to the mess in the basement. He assisted us by coordinating an electrician and drywaller to help fix this repair (Done at our cost). We were very happy that Ciocca partnered with us for our restoration. So many people's basements were damaged during this storm event. We understood it would not be a fast restoration but his met our goal to have basement restored by the end of September in time for family to arrive for a family wedding.

When we came home on New Years Day this year, we found that our basement had flooded. We contacted numerous companies and only one returned our call immediately and came out that day and that was Ciocca's. Dave was our main contact and he did a great job of communicating and getting our basement dry quickly. We had to replace some drywall and carpet as well. Overall, the work that the Ciocca's team did was professional and thorough. We were very thankful for their prompt response to our issue.

The staff member assigned to clean our facility is great - very thorough, great attention to detail, great communicator, goes over and above for us. He is definitely part of our Team. Company owner is engaged and accessible. Highly recommend!

Yvette Jenkins and her team do an amazing job for us at the downtown One Summit Square. I appreciate her positive attitude and the attention her team gives to cleaning. Great work!!

The worker drives downtown as we protesting and gives us the finger…. Whether you agree with the cause or disagree you’re driving a company van you should be more professional.